This summary provides an overview of the cancellation and conduct policies for South Causey Inn. For full details, please refer to our Full Terms & Conditions.

Accommodation Cancellation Policies

3-Day Policy (Flexible): No deposit is required at booking. You may cancel or amend free of charge until 9:00 AM, 3 days (72 hours) before arrival. Full payment is taken 72 hours before arrival and is thereafter non-refundable and non-transferable.

14-Day Policy (Pamper, Sleepover, & Self-Catering): A 20% non-refundable and non-transferable deposit is taken at booking. The remaining balance is charged 14 days before arrival. Cancellations made within the 14-day window result in a charge for the total reservation price.

Specific Date Policy (Payment Plans / New Year): A 20% non-refundable deposit is required at booking. The balance is charged on a stipulated date (e.g., 1st October for New Year’s Eve). Cancellations after this date result in the forfeit of the full stay cost.

Non-Flexible Policy (Advance Purchase & Promotions): Full payment is taken at booking. All payments are strictly non-refundable and non-transferable, and reservations cannot be amended.

Spa & Salon

Woodland Spa: Full payment is taken at booking and is non-refundable and non-transferable. Failure to be ready for treatments at the allocated time will result in the loss of the slot without refund.

Olive & Orchard Salon: A non-refundable deposit may be required. Cancellations within 72 hours of the appointment, or no-shows, result in a full charge for the booked service.

Dining

Standard tables require 24 hours' notice for cancellation to avoid a £25 fee. Pod hire and Afternoon Tea require full payment at booking and are non-refundable.

Conduct, Alcohol, & Eviction Policy

Conduct and Noise: The Inn reserves the right to judge acceptable conduct. Violations of quiet hours (00:00 to 08:00) or aggressive behavior will result in warnings, loss of security deposit, or eviction.

Alcohol Policy: Only alcohol purchased on the premises may be consumed in licensed areas. Alcohol brought onto the premises is strictly prohibited and will be confiscated.

No Refunds for Breach: If we are required to cancel or cut short your booking due to a breach of our noise, conduct, or alcohol policies, the Inn has no obligation to refund you for lost accommodation, services, or any other incurred expenses.

By proceeding with your booking, you agree to these terms. View our Full Terms & Conditions HERE